I’ve got an idea — what happens next?
The best place to start is with an email or phone call so we can discuss your project and what you’re hoping to achieve. We’ll talk through the design, sizing, quantities, and the best approach before anything moves into production.
From there, we’ll usually need any logos, sketches, wording, reference images, or even just a rough idea to begin refining the concept.
Is there a minimum order quantity?
Due to the cost of master and mould creation, custom buckle projects are generally best suited to orders of around 25 pieces or more.
Smaller quantities can sometimes be accommodated depending on the project, in particular for military, first responder, or charity-related work.
How long will my order take?
Standard lead times for new custom buckle projects are usually around 4–6 weeks from the latter of artwork or order confirmation. Re-orders are generally faster at around 3 weeks.
Lead times can vary depending on current workload, so more accurate timing can always confirmed at point of order.
If you’re working toward a specific presentation date or event deadline, it’s best to discuss this early. We’ll always try to accommodate important timelines where possible, while balancing existing production commitments already in progress.
Can I get a sample before ordering?
Because each custom buckle project requires dedicated master and mould creation, samples unfortunately are not practical without proceeding with a full production order.
Artwork concepts and refinements are discussed and approved before production begins so the final design direction is clear prior to manufacturing.
Do you deliver across Australia?
Absolutely. Orders are regularly shipped Australia-wide.
What are the buckles made from?
Unlike many custom buckle suppliers in Australia, our buckles are manufactured in-house in our Western Australian factory using traditional pewter casting methods.
Pewter is a predominantly tin based alloy well suited to detailed casting and long term durability. All metals used in our pewter are sourced mine direct from Western Australian suppliers before being cast, assembled, and finished locally in-house.
Do you manufacture locally or offshore?
While our primary focus is in-house Australian manufacturing using traditional pewter casting methods here in Western Australia, we also understand commercial realities.
For projects where budget priorities make offshore manufacturing a more suitable option, we maintain long-term offshore manufacturing relationships developed through decades in the industry. Suitable production pathways can be discussed depending on your project requirements.
